If a casino won't pay you, first contact support and escalate to a formal complaint. If unresolved, use the casino's ADR provider (IBAS, eCOGRA) or file a complaint with their licensing authority (MGA, UKGC). For licensed casinos, these methods recover most legitimate claims. Unlicensed casinos may require legal action or chargeback.
🏆 Important:
Never accept partial payments as "final settlement" without written agreement. This can waive your right to dispute the remaining amount. If the casino is licensed, ADR and licensing authorities are effective — MGA and UKGC take non-payment seriously.
Unlicensed casinos: If the casino has no license or a fake Curacao license, recovery is extremely difficult. Chargeback via your bank is the most viable option.
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