🔍 Report 📝 Complaint

How To Report An Online Casino?

👤 By Complaints Expert 📅 Updated March 2026 ⏱ 6 min read

Short Answer

Report online casinos to their licensing authority (UKGC, MGA), consumer protection agencies (BBB, FTC), or gambling regulators (ACMA). From 2022-2025, the BBB received nearly 200 scam reports and 10,000 complaints about online gambling [citation:1]. Document everything before filing.

📈 Gambling Complaint Statistics

  • 2022-2025: Nearly 200 BBB Scam Tracker reports [citation:1]
  • Business complaints: More than 10,000 related to online gambling [citation:1]
  • Losses: Consumers lost tens of thousands of dollars [citation:1]
  • Issues: Outright theft, unclear terms, consumer misunderstandings [citation:1]

🔍 Where To Report

Licensing Authorities

UK Gambling Commission (UK-licensed), Malta Gaming Authority (MGA-licensed) [citation:8]

Consumer Protection

BBB Scam Tracker (BBB.org), Federal Trade Commission (FTC.gov), FBI (IC3.gov) [citation:1]

Gambling Regulators (Australia)

ACMA handles complaints about prohibited interactive gambling services [citation:6]

State-Level Bodies (US)

State gaming control boards for regulated markets [citation:8]

📝 Documentation Checklist

  • Account details: username, registered email [citation:8]
  • Transaction records and screenshots [citation:8]
  • Chat logs and email correspondence [citation:8]
  • Terms and conditions as of play/withdrawal time [citation:8]
  • KYC submission proof [citation:8]

🏆 ACMA Complaints:

Complain online or by post to PO Box Q500, Queen Victoria Building, NSW 1230 [citation:6].

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